Knowledge Base

Shipment Tracking Unified API

Why is there a difference between the time when a label is created and the time it first appears on the system?
The delay between when a real-time event happens, and the time it's registered in our API is an already identified issue and rooted in the source system...
Wed, 3 Apr, 2024 at 3:41 PM
I'm receiving a 404 error from a tracking ID of a recent shipment
The DHL Shipment Tracking - Unified API is connected to multiple data sources from the different DHL divisions, but not all. This means that even though it ...
Wed, 3 Apr, 2024 at 4:12 PM
API Tracking Event Descriptions Returning Numeric Codes
If your API is showing numeric codes (e.g., "1-0", "20-907") instead of descriptive event messages (e.g., "Received at terminal&quo...
Tue, 27 Aug, 2024 at 6:33 PM